Technical Support Engineer


DEIF A/S

Number of openings:
1
Advertisement publish date:
13/09/2017
Application deadline:
18/10/2017
Start date of employment:
As soon as possible

Do you have a technical background and do you have an eye for troubleshooting and test documentation? Then you might be our new technical supporter for our Land power segment, who must deliver good customer service in a team with extensive international customer contact.

The Job
You will be part of a support team, which in addition to providing technical support and service to our customers and global partners also have a key role in our product development. Your everyday life will be characterised by broad cooperation with colleagues inside and outside the department, and you are destined for a central role in the future of product development within controls for generator applications by performing user-oriented test as well as draw up technical documentation.

Your primary tasks and responsibilities are to:

- Provide technical support to our customers and partners globally according to our high standards for service and quality via phone, email, chat and service phone
- Testing of new and existing products as well as writing test documentation
- Evaluate and maintain test equipment
- Provide technical training to our customers and partners globally
- Conduct on-site services for our customers globally in terms of commissioning, troubleshooting, product tests, training, etc. (some travel activity to be expected)

The person
You have a technical background, preferably within electricity, electronics, control- and regulation technology or similar. We do not expect you to have a long experience as we are going to train you in DEIF’s products and solutions. The most important thing is that you are willing to learn. Furthermore, we expect that you are an experienced IT user as well as proficient in English in speaking and writing.

As a person, you are a problem solver, and you have a flair for finding solutions to technical problems. You know how to organise and prioritise your tasks, and you are able to realise when the task is completed in the right quality. In addition, you use your impact to argue for your views in various cross-organisational projects.

What can you expect to find at DEIF?
We offer you an interesting, developing and independent job in a healthy, growth-oriented company with a young organisation which is constantly prepared for new challenges and changes. Freedom with responsibility is a part of everyday life, and the working environment is informal, dynamic and based on a good collegial spirit.

Based on the intention of maintaining skilled employees, we emphasise efficient human resource management, and we have a flexible attitude towards working hours, a policy for home offices, a favourable canteen scheme, pension scheme, etc.

You will have the opportunity to develop your career in various positions across business areas and at different levels within the organisation. It all depends on the coupling between DEIF’s ambitious goals and your preferences, your background and your potential.

Interested?
Send your application and CV as soon as possible on our website http://www.deif.com.

About DEIF
DEIF is an international, technology-based company in rapid growth. We operate in a "global niche" with development, production and sale of advanced energy- and generator control solutions for the energy sector and for the marine-/offshore market. More than 90 % of our revenue comes from exports. DEIF was founded in 1933 and today has around 650 employees at the headquarters in Skive and in subsidiaries around the world.