• International Citizen Service (ICS) – all the service you need in one place

    Important notice:

    Updated 24th March: ICS- centres are closed temporarily at least until 13th April due to the preventive measures enforced by the Danish government to prevent further spread of Coronavirus (COVID-19) in Denmark. Please check and follow instructions from the authority in charge of the registration, you intend to proceed.

    EU-residence document: The Danish Agency for Recruitment and Integration (https://www.newindenmark.dk)
    Tax card: The Danish Customs and Tax Administration (https://skat.dk/skat.aspx?oid=3099)
    Health Insurance Card and CPR-number: Contact your residence municipality
    EU/EEA/Swiss jobseekers with unemployment benefit from home country: Learn the temporary procedure at Workindenmark website (https://www.workindenmark.dk/EUunemploymentbenefits)

    Your emails and phone calls to ICS-centres will still be answered during this closure period. Thank you for understanding and cooperation, and we are sorry for inconveniences this may cause. As soon as we know when the centres will be reopened, we inform it here.

  • Download relevant material

    Workindenmark’s guide, "Welcome to Denmark” contains information for New Citizens about Danish Society as well as useful information which can make it easier for you to settle into professional and private life in Denmark. The guide can be downloaded or ordered in paper via Workindenmark.

    Welcome to Denmark (.pdf)

    The national contact point for EU-workers who have experienced unfair treatment in Denmark

    National Contact Point equal treatment and support
  • Locations

    ICS is located in 4 major cities in Denmark. Find your local service centre on the map.
    When you send emails to us, please do not include any personal data revealing for example racial or ethnic origin, political opinions, religious or philosophical beliefs, or trade union membership, genetic data, civil registration number.

    ICS LocationsICS LocationsICS NorthICS EastICS SouthICS WestICS NorthICS WestICS EastICS South

    International Citizen Service North
    Rantzausgade 4, 1
    9000 Aalborg
    P: +4572142111

    Office hours:
    Mon. 9am - 1pm, Thu. noon - 4pm
    Telephone hours:
    Mon. 9am - 1pm, Thu. noon - 4pm

  • You will find the following authorities represented at ICS...

    Workindenmark (part of Danish Agency for Labour Market and Recruitment), Danish Customs and Tax Administration -  The Danish Tax Agency, Danish Agency for Science and Higher Education, The local municipal administration (Copenhagen Aarhus, Odense and Aalborg)
    At ICS Aarhus: the expat organisation International Community